|
|
V
1-800-523-3920
[minimum stay] [deposit policy] [cancellation policy] [booking cycle]
Reservation Policy
- Accommodations Subject to Availability
- Advance Deposit Payment Required to confirm reservations.
- Minimum Length of Stay Required, subject to availability.
- Confirmed Reservations Subject to Cancellation Policy
- Sorry No Pets
- No Smoking inside units
Reservation Procedure
Reservation Inquiries for 2008
1. Please call our Reservation Office toll free 1-800-523-3920
or,
2. Browse our Accommodations Section for a unit verify availability using the calendars, then submit a Tentative Request. We will only respond if we are able to accommodate your request. Please allow 24-48 hours. Thank you!
Reservation Inquiries for 2009 and Beyond
We do not take advanced reservations for 2009 or beyond, you are welcome to submit an inquiry to be included on our Waitlist online, using the Waitlist Request Link below or over the phone by calling our Reservation Office. We file those requests by date received to develop our waitlist file, and will contact you if we are able to accommodate you.
We give top priority to those guests that stayed with us during our last open season. They have first opportunity to return to the same unit for the same dates the following season. Departing Guests should have reservation staff file a Return Request Card prior to check-out if interested in returning the next year.
Please review our Booking Cycle guidelines for more information on when you should expect an answer to your Tentative Reservation Request.
If you have any questions about our Booking Procedures please call our Reservation Office toll free at 1-800-523-3920.
· Two nights during; spring, fall and post seasons.
· Four nights during summer season.
· Three nights holidays
Advance Deposit Payment Information
The number of nights in your stay determines the total deposit amount due. The amount is based on the first nightly rate of your stay. Upon receipt of your first installment payment we will send you a confirmation of the reservation, along with a reminder concerning any additional deposit requirements. Acceptable forms of payment include Visa, Master Card, Discover, American Express, personal checks and Money Orders made to Glacier Lodge.
Deposit Requirements Individual Units
· A one night deposit is required on a two or three night stay.
· A two night deposit is required on a four night stay or longer.
· A four night deposit is required on a seven night stay or longer.
· Balance and tax due at check-out.
Deposit Requirement Multi-family Group Units
· A one night deposit is required on a two or three night stay, due in November or at time of booking.
· Four or five night stay one night due in November, one night due in February, or at time of booking
· Six night stay or longer two nights due in November, two nights due in February, or at time of booking.
· Balance and tax due at check-out.
Individual Units
· $30.00 cancellation fee charged on all cancellations.
· 30 Days prior to arrival refund is granted less $30 fee.
· 30 Days or less prior to arrival refund is granted less $30.00 fee if unit is rented to another party at the published nightly rate of the original reservation.
· 7 days or less prior to arrival no refund is granted.
· Early departures, guest is responsible for all nightly charges included on original booking. Minimum stay requirements apply.
Multi-family Group Units
· Deposit payments on group facilities are non-refundable if cancellation occurs. A refund is granted, less $75.00 fee, if we are able to rent the facility to another group (s) for the same dates, at the published nightly rate of the original reservation.
· Deposit payments on group facilities are non-refundable if cancellation occurs less than 90 days prior to arrival.
· Deposit payments on additional individual units associated with a group are non-refundable if cancellation occurs. A refund is granted, less $30.00 fee, if we are able to rent the unit to another party for the same dates, at the published nightly rate of the original reservation. Deposit payments on additional individual units associated with a group are non-refundable if cancellation occurs less than 90 days prior to arrival.
Group Facilities
Late August...we begin charting our repeat clients in our Group Facilities, and those in our tentative request file.
Late September...Charting process is finished and contract correspondence developed.
October...1st. Contract correspondence is sent.
October 7...First come, first serve requests allowed for any remaining availability. Please submit an online request which can be found on each unit display page or call during Reservation Office Hours.
November 15...Deposit installments are due
November 20... If no deposit received...Tentative Reservations removed from chart waitlisted parties contacted, and open requests taken.
Individual Units & Cottages
Mid October...we begin charting repeat clients in our individual units, and those in our request file.
Late November... charting process is finished and contract correspondence developed.
December 1st...contract correspondence is mailed.
December 7th...First come, first serve requests taken for any remaining availability. Please call during reservation office hours.
January 15th... Deposit installments are due.
January 21st...If no deposit received...Tentative Reservations removed from chart waitlisted parties contacted, and open requests taken.
Reservation Office Hours
Monday through Friday
8:00 a.m. to 6:00 p.m.
Saturday
10:00 a.m. to 2:00 p.m.
Closed Sunday
Overview........