Glacier Lodge Reservation Policy

Sunday, May 30, 2010 06:40 PM

1-800-523-3920

[minimum stay] [deposit policy] [cancellation policy]

Reservation Policy

Accommodations Subject to Availability

Advance Deposit Payment Required to confirm reservations.

Minimum Length of Stay Required, subject to availability.

Rates subject to change until booked and confirmed with Advance Deposit.

Confirmed Reservations Subject to Cancellation Policy

Sorry No Pets

No Smoking inside units

Reservation Procedure

Reservation Inquiries

1. Please call our Reservation Office toll free 1-800-523-3920

or,

2. Online using the Availability Calendar. Rates may change until booked, and confirmed with required Advance Deposit Payment

You can check our availability for units 365 days in the future. Rates displayed are for current calendar year only. Please see Rate Plan

All unit availability is displayed based on the day of your arrival for the the number of nights you wish to stay.

Once you have found a unit that is available and you would like to submit a Tentative Reservation Request for a specific unit please complete request form and submit. Submitting an Online Request...removes the unit from the Online Inventory displayed.

We handle each Tentative Reservation Request on an individual basis. All Requests are subject to staff approval. If the request has been approved by staff you will receive correspondence outlining the details of your trip, instructions on how to confirm the request, along with any advance deposit requirements needed.

All requests are subject to staff review and approval. Staff may deny a request for reservations for any reason. For example; a request leaves a single night in between two reservations, multiple requests from the same individual for different units. Or, in order for us to handle the turnover for a specific day.

Most importantly this approval and request review allows our staff the opportunity to assist our repeat clientele first.

So Review the units...check availability of all units for a specific time, submit a request wait for approval usually within 24 to 48 hours.

You can always call us!

Wait List Inquiries

We give top priority to those guests that stayed with us during our last open season. They have first opportunity to return to the same unit for the same dates the following season. Departing Guests should have reservation staff file a Return Request Card prior to check-out if interested in returning the next year.

If you have any questions about our Booking Procedures please call our Reservation Office toll free at 1-800-523-3920.

If you can not find available units/dates you are welcome to submit a Waitlist Request... we will contact you only if we are able to accommodate you!

Minimum Stay Requirements

· Two nights during; spring, fall and post seasons.

· Four nights during summer season.

· Three nights holidays

Deposit Policy

Advance Deposit Payment Information

The number of nights in your stay determines the total deposit amount due. The amount is based on the first nightly rate of your stay. Upon receipt of your first installment payment we will send you a confirmation of the reservation, along with a reminder concerning any additional deposit requirements. Acceptable forms of payment include Visa, Master Card, Discover, American Express, personal checks and Money Orders made to Glacier Lodge.

Deposit Requirements Individual Units

· A one night deposit is required on a two or three night stay.

· A two night deposit is required on a four night stay or longer.

· A four night deposit is required on a seven night stay or longer.

· Balance and tax due at check-out.

Deposit Requirement Multi-family Group Units

· A one night deposit is required on a two or three night stay, due in November or at time of booking.

· Four or five night stay one night due in November, one night due in February, or at time of booking

· Six night stay or longer two nights due in November, two nights due in February, or at time of booking.

· Balance and tax due at check-out.

Cancellation Policy

Individual Units

· $30.00 cancellation fee charged on all cancellations.

· 30 Days prior to arrival refund is granted less $30 fee.

· 30 Days or less prior to arrival refund is granted less $30.00 fee if unit is rented to another party at the published nightly rate of the original reservation.

· 7 days or less prior to arrival no refund is granted.

· Early departures, guest is responsible for all nightly charges included on original booking. Minimum stay requirements apply.

Multi-family Group Units

· Deposit payments on group facilities are non-refundable if cancellation occurs. A refund is granted, less $75.00 fee, if we are able to rent the facility to another group (s) for the same dates, at the published nightly rate of the original reservation.

· Deposit payments on group facilities are non-refundable if cancellation occurs less than 90 days prior to arrival.

· Deposit payments on additional individual units associated with a group are non-refundable if cancellation occurs. A refund is granted, less $30.00 fee, if we are able to rent the unit to another party for the same dates, at the published nightly rate of the original reservation. Deposit payments on additional individual units associated with a group are non-refundable if cancellation occurs less than 90 days prior to arrival.

Reservation Office Hours

Monday through Friday

9:00 a.m. to 5:00 p.m.

Saturday

10:00 a.m. to 2:00 p.m.

Closed Sunday